Residential Property Sales in Cornwall
A new real estate agent experience for all
Buyers Don’t Buy Homes Based on the Agent’s Brand
When buyers purchase a home, they are not choosing an estate agent brand in the way someone chooses an Apple phone or a BMW car. Buyers are not brand loyal to estate agents. As long as a property is marketed correctly and advertised on the main portals such as Rightmove, exposure is the same regardless of the agent.
What matters far more is the individual handling the sale. Buyers respond to trust, knowledge and clear communication. When the person conducting the viewings, handling negotiations and progressing the sale is experienced and consistent, confidence increases on both sides and transactions move forward more smoothly.
Why the Individual Handling Your Sale Matters
Choosing an estate agent is not about selecting a brand, it is about choosing the person who will manage the entire process. Our model ensures the same experienced agent deals with both seller and buyer throughout, creating continuity, trust and better decision making from first viewing to completion.
At Mills & Mills Real Estate, residential property sales are handled personally by the most experienced agent from the very first conversation through to completion. There are no handovers to junior staff and no departments involved. Your home is managed start to finish by someone who understands both the seller and their property.
How Most Estate Agencies Operate
In many estate agencies, the most experienced agent carries out the valuation and secures the instruction. Once the property is launched, responsibility for viewings, negotiations and buyer communication is often passed to less experienced staff who you or anything about your property.
This handover is where continuity is lost. Decisions take longer, messages are relayed rather than resolved, and sellers are left feeling disconnected from the process.
Why Mills & Mills
Our model is deliberately different. The same experienced agent who values your home is the person who handles the marketing, viewings, negotiation and sales progression. Your buyer also deals with that same person throughout, creating continuity, trust and clear accountability on both sides of the transaction.
We deliberately work with a select number of clients at any one time so the most experienced agent remains fully involved from start to finish. This gives sellers confidence that their home is always being handled with safe, experienced hands.
One Point of Contact From Valuation to Completion
Why This Matters When Selling Your Home
Your home is likely your most valuable asset. Entrusting it to a process where responsibility changes hands increases risk and uncertainty. Our approach is designed to reduce that risk by keeping accountability clear and experience at the centre of every stage of the sale.
How We Sell Residential Property
We focus on realistic pricing, proper presentation and hands on sales progression. Marketing generates interest, but it is experience that delivers strong viewings, attracts better offers and turns agreed sales into completed sales.
• Evidence based pricing advice
• Strong presentation and marketing
• Viewings handled by an experienced agent
• Negotiation led by someone who can make decisions
• Proactive sales progression through to completion
Selling a home involves managing people, expectations and problems when they arise. When one experienced agent remains responsible throughout, issues are dealt with early and decisions are made properly rather than passed between staff.
• No handovers to junior negotiators
• Direct access to the decision maker
• Consistent advice throughout the sale
• Faster resolution of issues in chains
• Greater confidence for both seller and buyer
Selling Your Home With Confidence
If you want your home handled personally by the most experienced agent throughout, rather than passed between staff, speak to us. We will explain clearly how we work and whether we are the right fit for your sale.
Client-focused real estate agency committed to providing exceptional service.
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